One Intern’s Summer at Sudsies
One of Sudsies more recent interns traded textbooks for garment tags this summer. Paulette Rabinowich, a 22-year-old hospitality major at Florida State University and the daughter of a Sudsies veteran (Benny Rabinowich manages the Boca Raton Boutique) is learning that Sudsies is about much more than just stain removal.
While her days are filled with assisting customers, meticulously tagging clothes, learning how to care for high-end brands at Sudsies University, and running errands for her fellow employees, Paulette discovered that the company culture is what truly sets Sudsies apart.
Sudsies and Teamwork
“The teamwork is incredible; everyone communicates really well and knows what’s happening when dealing with clients, which is really important,” Paulette said.
She also said that when she finishes her day and returns home to recap it with her mom, she is all smiles. “Everyone is just so friendly and nice – it’s like being in a tv show. Everything just clicks and works so well,” she said. It’s clear that Sudsies prioritizes building relationships (internally and with their guests), not just cleaning clothes.
Paulette’s love for fashion also makes this the perfect fit for her summer job. “I just really like fashion, and every day gives me a new chance to see amazing high-end pieces,” she said. She particularly liked the Chanel leather sets that the team recently meticulously cared for, as well as the Cult Gaia pieces that were being carefully altered. “It was all the clothes I loved seeing on Instagram, now right here in front of me!” she said.
Sudsies and Service
If Paulette were to take one thing away from this experience to carry forward into her studies, it’s the way Sudsies approaches service. She says: “The communication is really important at Sudsies, and it truly makes a difference in their success compared to other companies. Employees send messages and pass along how the customers are feeling.” Everything is noted down and shared so customers can truly feel heard and understood, she explained.
One might be surprised to learn that this fashion enthusiast has her sights set on law school, specifically corporate or entertainment law. So, how does Sudsies play a role in Paulette’s legal aspirations? Jason, Sudsies CEO, provided Paulette with a unique opportunity to see the managerial side of the business. Through invaluable one-on-one interactions with management, Paulette has learned how to navigate high-end client relationships and efficient business operations – skills that will undoubtedly translate perfectly into the legal world.
“Jason gave me the opportunity of seeing a more managerial side; if I worked in a different company, I wouldn’t have the opportunity of the one-on-one opportunities with management,” she explained.
So, if you find yourself at the North Miami Boutique, don’t hesitate to strike up a conversation with Paulette about fashion, customer service, or even her future law career dreams! And the next time your wardrobe needs extra special care, remember that Sudsies is at your service.
